What kind of filter is used in the ezH2O Liv models? What does the filter remove from the water?
Our WaterSentry® filter is a carbon block filter with a polypropylene prefilter that is rated to NSF 42 and 53 for lead, class 1 particulate, chlorine, taste and odor reduction. The residential filter is rated for 750 gallons and the commercial filter is rated to 3,000 gallons.
How long does a filter last?
For residential models, we recommend replaying the filter every 750 gallons or one year after installation. For commercial models, we recommend replacing the filter every 3,000 gallons or one year after installation.
What do the lights mean on the built-in filtered water dispenser? How do I know if the water is safe to drink?
The LED lights on the built-in filtered water dispenser indicate the filter status.
Left indicator light:
This light shows the filter is functioning correctly and has used less than 65% of its capacity.
Middle blue light:
This light shows the filter has reached 66% of its life and will need to be changed soon. When this indicator light comes on, a replacement filter should be ordered.
Right red light:
The filter has reached 100% of its usable life and should be replaced immediately. If the red light is blinking the filter is installed incorrectly. A steady blue light indicates the filter is installed properly.
You can order replacement filters here.
How will I know when it’s time for a filter change?
The filter status light turns red.
How do I access the filter?
For ambient models, remove the panel on the front of the filter box. For chilled models, access the filter where the remote chiller was installed.
What tools are needed to change the filter and maintenance this product?
You will need the following: cut-resistant gloves, safety glasses (ANSI z87.1 certified), hex driver, towel, permanent marker and a bucket.
How do I change the filter if I have a filter box?
- Begin by putting on cut-resistant gloves and safety glasses. Remove the four screws from the filter box cover using an Allen wrench.
- Shut off the water supply inside the filter box using the shut-off valve. Turn the water shut-off valve handle clockwise to the OFF position.
- Activate the water dispenser by placing the bucket in the alcove to relieve pressure in the water line.
- Shut off the power to the unit at the circuit breaker.
- Lift the water line. As you remove the filter, place a towel within the cavity to absorb the water. Twist the filter approximately a half turn counterclockwise until it is disengaged. Remove the filter and quickly hold it upright to prevent it from leaking.
- Drain the filter by placing it upside down in the bucket before disposing of it with your everyday trash.
- Remove and discard the protective cap from the new filter cartridge.
- Write the current date on the label of the new filter cartridge in the space provided.
- Attach the filter cartridge by firmly inserting it into the filter head and twisting it a quarter to a half turn clockwise until it is completely seated.
- Restore power to the unit at the circuit breaker.
- Check the filter status lights. A steady blue light indicates the filter is installed properly. A blinking red light indicates the filter is installed incorrectly. If the light is red, remove the filter and follow steps to reinstall.
- Slowly open the water supply valve.
- Place a bucket under the spout to activate the fill sensor and dispense at least one gallon of water. This amount of water will bleed any trapped air from the supply line and filter, as well as flush any fine carbon particles from the filter
- Check for leaks where the filter meets the filter head.
- Reinstall the filter box cover.
- Enjoy dispensing fresh, filtered water.
How do I change the filter if I have a remote filter?
- Begin by putting on cut-resistant gloves and safety glasses.
- Shut off the water supply using the shut-off valve at the filter. Turn the water shut-off handle clockwise to the OFF position.
- Twist the filter approximately a half turn counterclockwise until it is disengaged. Drain the filter by placing it upside down in the bucket before disposing of it with your everyday trash.
- Write the current date on the label of the new filter cartridge in the space provided.
- Remove and discard the protective cap from the new filter cartridge.
- Attach the filter cartridge by firmly inserting it into the filter head and twisting it a quarter to a half turn clockwise until it is completely seated.
- Restore power to the unit at the circuit breaker.
- Check the filter status lights. A steady blue light indicates the filter is installed properly. A blinking red light indicates the filter is installed incorrectly. If the light is red, remove the filter and follow steps to reinstall.
- Slowly open the water supply valve.
- Place a bucket under the spout to activate the fill sensor and dispense at least one gallon of water. This amount of water will bleed any trapped air from the supply line and filter, as well as flush any fine carbon particles from the filter.
- Enjoy dispensing fresh, filtered water.
Do I have to use Elkay filters?
Our filters are designed and manufactured to work with Elkay units and provide optimum performance. To purchase an ERF750 filter, call 800-834-4816
